G
guest
Guest
about resend policy:
- parcel seized by customs, 100% free resend
- parcel lost - or 50% good resended, or you will pay 50% more and will be reshipped completely.
if we have 400-500% profit like other sites, we can without any problem resend even lost parcel, but we dont have. why should we lost and you are without any risk? I think its fair. if someone spend 15 000 EUR it means its reseller too, not user. I think he can receive the same risk as we did. we are not selling aminoacids. this rules we have from very start. other site with private courier will be ready in few days, but goods will be little bit more expansive. I cant offer the same prices here.
- parcel seized by customs, 100% free resend
- parcel lost - or 50% good resended, or you will pay 50% more and will be reshipped completely.
if we have 400-500% profit like other sites, we can without any problem resend even lost parcel, but we dont have. why should we lost and you are without any risk? I think its fair. if someone spend 15 000 EUR it means its reseller too, not user. I think he can receive the same risk as we did. we are not selling aminoacids. this rules we have from very start. other site with private courier will be ready in few days, but goods will be little bit more expansive. I cant offer the same prices here.